Got Conflict, Employees? Take Charge and Adopt these 15 Pivotal Skills to Help Resolve Workplace Conflict

When navigating conflicts as an employee, honing certain pivot skills can help contribute to a more consolation of appropriate and constructive resolution. Please understand that effective communication is key and the first pillar towards success in obliterating conflict. It is recommended to learn how to express your thoughts and concerns clearly and respectfully, ensuring that in reciprocity, you are actively listening to your colleagues, as well. This creates a platform where the openness and welcomeness of feedback helps curate and maintain a collaborative tone, which ultimately can foster an environment conducive to resolving misunderstandings.

Empathy is crucial in cultivating the ecosystem to understand others perspectives and motivations. This empathetic approach helps build bridges, reducing tension and facilitating compromise. Additionally, being fluid, adaptable and the desire to find common ground demonstrates a proactive attitude toward conflict resolution, contributing to a harmonious and productive work environment.

Here are 15 skills that can aid employees in resolving conflicts effectively +1 BONUS skill:

1. Cultural Sensitivity:

Be mindful of cultural differences in communication styles and respecting diversed perspectives and approaches.

2. Adaptability:

Be flexible and open to different viewpoints, while fostering a willingness to adjust strategies for resolution.

3. Conflict Resolution:

Familiarize yourself with foundational conflict resolution techniques, and seek out common ground and mutually agreeable solutions.

4. Assertiveness:

Intentionally express your needs and concerns confidently, and be an advocate for fair and reasonable outcomes.

5. Emotional Intelligence:

Recognize and manage your emotions during conflicts, while considering the emotional impact of others.

6. Negotiation Skills:

Develop the ability to negotiate effectively, and intentionally look for compromises that benefit all parties involved.

7. Perspective-Taking:

Strive to understand the viewpoints of colleague, while considering alternative perspectives before forming biased based judgements.

8. Self-Reflection:

Assess your own role and contributions to the conflict, then pivot being open to acknowledging areas where you can improve.

9. Constructive Feedback:

Provide feedback in a constructive and non-confrontational manner, and remain in focus on idenifying specific behaviors and their impact.

10. Resilience:

Develop the ability to bounce back from conflicts by preadjusting and learning from challenging situations and grow from them.

11. Boundary Setting:

Clearly communicate personal boundaries and implement healthy guardrails by advocating for a respectful and inclusive work environment.

12. Diplomacy:

Navigate conflicts diplomatically without escalating tensions, and self evaluting the words you chose to use to carefully maintain a positive atmosphere.

13. Conflict Prevention:

Identify potential sources of conflict and address them proactively – Encouraging open communication to prevent misunderstandings from a holistic and board perspective.

14. Patience:

Recognize that resolving conflicts may take time, so implementing patience during discussions and negotiations is key.

15. Tactful Assertiveness:

Express needs and concerns assertively but with tact. Finding a healthy balance between enforcing your beliefs in adovcating for yourseld and maintaing positive relationships.

(Bonus one) 16. Empathy:

A BIG ONE – Understand and appreciate colleagues’ perspectives and foster a compassionate cultivating approach in discussions.

Implementing these skills will help empower employees to navigate workplace conflicts effectively and contribute to a healthier and collaborative work environment.

Double Dare you to start implementing tomorrow.

Author: The Impartial Lab. (M.TIL)